Big Brand Tire & Service3595 S Higuera St, San Luis Obispo, CA • 2436mi805-543-8473

I've visited this store multiple times over the last 6yrs. I have always received great service from management and staff. Their quality of work and great...

I came in to get an oil change because it has been a hot minute since I've gotten one haha. I and googled the SLO number booked an apt over the phone and...

Such great service at the Big Brand Tire in San Luis Obispo!! The staff was so friendly and great and even in this crazy time with the pandemic made me feel...

Michael was the only one at counter. Took me 15 minutes to get checked in for an appointment only to be told it would take them two hours to get to my car....

I have had only two issues with Big Brand (in the 6 years I've been going there) in regards to customer service BUT those two times the company called me,...

Just need to give these guys a shoutout. I was told I had a nonrepairable tire issue two days before a big driving trip. They were able to order my tire...

I don't usually do Yelp reviews but I just had to! I'm usually intimidated to go into car repair shops but I was impressed by their great customer service &...

I came to this shop on a Saturday with same day appointment. The registration and check in was really quick. They send you a text and that is how all is...

We were driving to Santa Barbara from Paso Robles when the car's computer warned us of a 'low tire'. A quick inspection uncovered a piece of metal in the...

My friend and I were on a weekend getaway in Morro Bay. Went in before they closed after getting a screw in my tire that was slowly leaking air. The...

I had a really good experience with Big Brand. Most importantly I felt like they cared. I want to particularly cite Christopher as being extremely helpful...

This place is awesome! Eddie and the team was very helpful and accommodating. I had a flat tire and had to get my car towed in and he waited after hours to...

Thanks to Eddie and his team (so sorry we didn't get the name of the other redhead guy who helped us out!) for helping us with a flat and squeezing us in to...

Always courteous and prompt to meet tire needs. Easy to make appointments. Free flat repairs. Free rotations which is convenient and they encourage to get...

I had a nail in the tread of my tire and took it in. They said they do free flat repairs. Called me a couple hours later and said the nail was in the...

Kept having my tire pressure low light come on and I couldn't figure out the reason why, went in at 530PM, half hour before they close to see if they can...

I'm a fan o Big Brand. They are friendly and professional, and they take care of you. My go-to spot for oil changes and more.

These guys are great. I needed new tires, an oil change, realignment, new filters, and new wiper blades. My tow truck driver was late so I missed my...

If you need tires or your car needs to be serviced, Big Brand is the place to go. Have been using them for years. Very helpful, knowledgeable but most...

Eddie AND Jason are trusted resources to help you with your car or truck We will be back for all our driving needs

I will not be returning to Big Brand for my tire change. The employees lost my car keys, only having them for an hour. took forever to find them, and when...

Had new rear tires install and 4 wheel alignment. Staff was knowledgeable and friendly and was careful with my car. Much appreciated.

Their knowledgeable staff, Chris McCoy, very kindly helped me get an affordable fair deal & I was able to get an appointment same day I called. They...

The guys at Big Brand Tire are really great. Friendly, competent, and efficient. I have been taking my cars here for years for tires, brakes, etc... I had...

Scheduled an appointment for an oil change, and it only took about an hour from check in to get my car back! Super helpful and friendly staff, will...

Eddie, the manager, stepped up to fix my tire himself: I had a noontime appt for a tire repair (nail in tire), but when I arrived, the attendant advised me...

Every worker is extremely knowledgeable and kind. No up-selling here, they only recommend what you absolutely need. Plenty of tables with charging ports to...

I've been coming here for years now. Good service and generally they do good job and are good on value.

The guys there in San Luis Obispo are awesome. And handsome toothey are kind, polite.etc...

Chris in San Luis store was really busy today but was really on top of it and personable. They left me thorough notes of what I need to replace from the...

My Nissan truck window would not go down. Big Brand Tires was AMAZING. The mgr Edward took good care of me. Fixed my truck the same day & I had it back in...

Fantastic, friendly, quick and thorough I have used Big Brand for all my tire needs for years.

Both the AG & SLO locations are amazing. They are always honest, kind, quick, and efficient. They never try to sell me or my fiancé on anything that we...

Very nice, very affordable, and finished my oil change and tire rotation fast! I'll be going there again

I usually go to DG tire for tires and alignment. But unfortunately I don't have time on weekdays to go there. So I went here instead since they are open on...

Big Brand Tire & Service is the main location I go to now. They always have and still do the best job and have amazing customer service. Plus their pricing...

A very busy tire shop but they got my car in the same day, I decided to replace all 4 tires, though only 1 was flat. Great service, one of the workers even...

I always associated the word "service" with words like "convenience" or "assistance." Maybe I read the wrong dictionary, because the guys at here at Big...

Edward Manfredi the Store Manager who had assisted me during my appointment was friendly, responsive and quick. I appreciated his professionalism and quick...

The guys here are awesome! Fast, friendly service, and quality work on top of that. Thank you Eddie and team!

Christopher was like the most amazing person ever. Customer service, responsiveness, total people person. I think he needs a raise to be honest

My husband and I are traveling to Avila Beach and discovered on our second day that we had a screw in our tire. We called big Brand tire and service and...

Eddie provided fantastic customer service and they were speedy with the service as well. I left with 4 new tires, and I'll definitely be coming back when...

I came got my brakes fixed after year of struggle at Grover beach location and my car shaking and feeling unsafe I suggest going to slo location they know...

I was originally quoted $600 for an alignment due to "issues" with my vehicle over at the Tire Store. Brought it into Big Brand and walked out paying $110,...

Quick and courteous service! Wasn't sure what to expect when I found a screw in my tire this morning. Turns out the tire had to be replaced (as well as the...

Made an appointment to get my car looked at and fixed. Prompt service and was advised that it would take a couple days due to parts not being in stock. Got...

Ed and his group are wonderful!!!!!!!! Thanks again. SD

Customer Service. They have none. Rude and not very friendly. Guess I interrupted the man's day. I'll take my $1500 somewhere else. Why do these companies...

Christopher and Eddie were excellent. Went out of their way to make my daughter and I understand the needs of her car and gave some great car maintenance...

Extremely overbooked due to a miscommunication between the call center and their shop. They still got my oil change, tire rotation, tire rebalancing, and...

Good ole fashioned genuinely friendly, honest, and helpful service. My mother and I were heading back to the Bay Area 10 miles north of SLO and on the...

I blew out my tire on the free way and Christopher and Adolfo were so beyond kind and helpful !!! they made the process so seamless!!! 11/10 would...

My guy Christopher went beyond got me in on super over booked day highly recommended for everything you'll need done!

Eddie at the Higuera Street location is wonderful. He took time to explain what was wrong with my car and insisted I come out to the garage to look at what...

Chris and Eddie are always friendly and courteous when I bring my car in. you can't beat their prices and fast service, even when they get slammed with walk...

We were in San Luis and happened to get a low tire pressure alarm, so we dropped in to Big Brand to see if it was a slow leak before it actually went flat....

Ed and gang helped me to figure out lifting my truck for rotations and flats. I purchased pucks and so did he . Go see Ed at Big Brand for Rivian tire...

Very good service! Brought my car in without an appointment and they repaired my flat very fast

The team at the San Luis Obispo Big Brand store has taken care of my family's cars for the last few years, and they are great. They fix flats for free, have...

The guys at this store are great-especially Christopher. I had a slow leak in one of my tires so I went on to the website and made an appointment the same...

ZERO STARS. Unprofessional and unfriendly. Horrible customer service. Wouldn't even give me a price until the end of the day...I was in a tough situation...

There was a hole in my tire and I scheduled an appointment online to fix it here. I came in before 4 pm as the confirmation email said. When we got there, I...

Big Brand did an awesome job fixing my flat tire. I know I can always count on Big Brand Tires to do a great job! Thank you!

The folks at this location are fantastic. One of my tires developed a slow leak over the weekend. Squeezed me in on a busy Monday morning to check out the...

Our go-to for oil changes & anything tire-related!! The guys here have always been honest and helpful without being too pushy, which we really appreciate....

I appreciate how I feel after each experience I have had here. Great service in all areas- the customer service provided (Christopher and Ed are the two I...

They are a popular and thus very busy place but as long as you have an appointment it's great. I was in the other day for an oil change and they got me in...

Great service and communicated well! Christopher was super helpful and wasn't pushy about additional services. Only recommends what you need which is great...

Great service and a friendly discount! Big brand team was very helpful and was able to help me out while also providing me a solid discount.

Made an appointment for an oil change; although they were really busy I was in and out in less than 45 minutes. Very nice, friendly people work there!

The service is fantastic. Honest information and competitive pricing. Would absolutely return and recommend Big Brand Tire & Service. Thanks Ed!

Reading these comments are shocking. It seems that people feel mechanics are not human but robots. We all have bad and good days okay. Sorry you may not get...

I didn't know this but they fixed my flat tire for free. I needed it done quickly and they delivered. The waiting time was adequate and everyone was...

I have been coming here for maybe two years? I initially got coupons through a school fundraiser for an oil change two Christmas's ago and I've been coming...

Absolutely love coming to Big Brand for all my truck's needs. Great customer service, easy to set up and appointment, and attentive and friendly staff!...

I went in for a simple tire rotation. I didn't have an appointment but they were able to work me in anyway. I was told it would be about an hour but my car...

Ed and staff did a great job installing my new rims and tires. Nice area to walk while getting the work done.

Christopher and other stuffs are very nice and helpful. I was impressed that Christopher remembered my name when I showed up my new car after not visiting...

Excellent service. They did there best to work with me on cost in San Luis Obispo, and still provided professional services.

Seriously the nicest customer service and most honest mechanics. Would highly recommend this shop.

Very good costumer service!!! Christoper was very friendly and helpful answered all my questions and did not make me feel rushed at all even though it was...

I've used the free flat repair several times and these guys are always friendly and working hard to get your car done ASAP.

I came in early in the morning with a slash in my tire. I had an appointment for 1:30 and asked if I could leave it there until it was ready because I had...

Had a slow leak in one of my tires and I took my car into Big Brand to see what they could do. Fixed my tire for free! They also have great prices on tires...

Great service by everyone there. I Will highly recommend people to come here. They definitely know what they are doing and talking about super friendly and...

Above and beyond service. friendly and knowledgeable. They are also reasonably priced.

Same day appointment! Super fast, super friendly and super efficient! I will not be taking my car elsewhere for any services! The price was a lot less then...

Best service best price thanks

Went into Big Brand for an oil change, the service manager Christopher is an expert at his job! He knows what you need when you explain any other issues you...

It would be super sick to be able to go to this location for an oil change and not get suggestions for a $1200 bill. This is the second time this has...

My daughter got a nail in her tire. The staff here helped her graciously and quickly. We happened to be in town to help also but glad to know that she has...

Had oil change and tire rotation done. Speedy service and very reasonably priced. Thanks Big Brand!

After 35 years of doing business with Big Brand Tires, the management has changed, and so has their customer service. Over the years, I've had nearly all...

They are fast and professional. They gave me a quote for another repair when I asked about with a print out. Great service.

The staff seemed nice. The issue we ran into was the fact we had a screw in our tire and we were from out of town. They said they couldn't get us in....

Great group of people knowledgeable,kind,and great service. Always willing to take care of my vehicle in a timely matter

This is a very trustworthy shop. My BMW dealer in SLO told me I needed new rear tires immediately because the treads were dangerously low. That didn't...

WOW!!! Thank You for saving our day!! My 85yo pop and I were 1/2 hour from home and suffered a flat tire. We did not have the tool to lower our spare, so...

First time customer. Check-in, check-out, and service was efficient. Christopher was awesome, friendly, informative and did not rush me through my questions...

I had to go in due to a nail puncture in one of my tires, the employees were helpful and no delay on service. It is not fun to have to deal with a flat tire...

Mostly very happy with Big Brand in SLO. Went in for an oil change and tire repair. They fixed my tire for free and were going to charge approximately $80...

oil change and tire rotation. Service is pretty good. they always fit me in when I have to bring a car in on spur of the moment as they know I need the car...

I recently visited Big Brand Tire Service on Higueras Street and had an outstanding experience. Christopher, who assisted me, went above and beyond to...

Chris is great. Super friendly. Love this place! Free tire repair, they do a great job every time I come.

Got to give props where its due! Had something come up last minute, they got me in right away. They were friendly, did their work with integrity and I was...

Always a pleasure to have my cars serviced at Big Brand. The staff is friendly specially Christopher. They get the job done at a reasonable price

We are from Bakersfield Ca. and we're traveling the Central Coast. We do business with Big Brand in Bakersfield and had a nail in our tire. We chose Big...

Great customer service esp Jason... accommodating and explained things perfectly so I'm able to understand what the services are for so we can get back home...

Good fast and reliable. Had tires put on and balanced, oil changed and added an all wheel alignment. Christopher took care of me well today. Would recommend.

I called this afternoon to get a quote on an oil change. The employee was super nice, gave me a quote within 5 mins and had me scheduled for later this...

Extremely happy with the owner and staff. Went to SLO to visit daughter on Mother's Day. She needed new tires on her car. It was Sunday so most tire shops...

Great service and great deal, I never go to the other store or shop. I always go to the big brand tire store, I'm always happy with their service

I had a flat tire, they took care of the job quick, super nice and very professional, would recommend them to anyon.

Excellent service, Christopher is the best! We stopped on today after a tire pressure indicator came on during a long drive. Christopher gave a thorough...

My wife hit a curb and ruined The front tire. I had the car towed to your shop. Chris and Fernando were very kind and took care of the problem in a timely...

lube, oil &filter change, tire rotation and safety inspecio. of systems and fluid levels. Jason was wonderful.

Wow! What a great experience we had here! Passing through Northern Cal and got a flat on my AMG. Christopher and his crew there had the special tires we...

Fast turnaround on tire balancing and alignment - in and out same day. Excellent communication with updates and timing. Very happy with experience.

Best customer service I have EVER received from a tire store!! Thank you Jason and team, I will be back!

My Daughter went there to fix a slow leak due to a nail. They looked at the tire and said no problem. They pulled out the nail, then told her that the...

Update as of 6/13/24. Fernando, the manager, called my daughter and then me, Monday afternoon, to apologize and take responsibility for what happened. He...

Really appreciate the big grand tire & service in San Luis Obispo they were willing to even help us out in a big way by staying open a little extra we were...

nail in my tire. no charge and with an appointment it was not that long a wait. Always friendly young men.

fixed my nail in the tire. no charge and with a great attitude. thanks guys! Got me back on the road asap

Need quick tire because of screw. Brought in tire and wheel. Asked for medium cost tire. Summit was all they had in that size. Looks like I got budget...

I really appreciate the consistently excellent service I always get for my car at this Big Brand Tire store, as well as the one I used to go to in Ventura....

Can in with a tore sensor issue. They diagnosed it quickly and replaced quickly. They were pretty busy it managed to fit me in. Wait time wasn't to long....

Got a nail in my tire- they were swamped when I pulled in- chose to leave my car there, got a call within the hour my car was ready to be picked up. They...

Big Brand Tire provides great customer service and timely tire service. I would recommend this company.

Great service kind quick and accommodating. Always friendly . Great service always kind and accommodating

Took advantage of my (old 6-month) alignment warranty. Small adjustment was needed - so good that I did given new tires. New alignments only receive a...

Kenneth is awesome! I will definitely be coming back because of his professionalism and they all do great work over there. Thanks again!

Flat tire on a Sunday after my girl's SLO and they were extremely nice, quick and very happy to Help so I could get back on the road to drive to SF.

We stopped by because we had a nail in our tire. They fixed it for us in a jiffy, and DIDNT CHARGE US for the service. Will buy our next set of tires here!

The quality of service, the value, the quality of staff is 100% A+. I always go to this Big Brand Tier Service for all of my Car needs. I would never go to...

Went to this shop with a friend who had blown a tire. She chose a new tire and it was put on. Fernando told her that she needed not only a new tire, but had...

Michael took my daughter's car in on a Sunday afternoon to repair a flat tire. I really appreciated his flexibility and understanding when she ran late and...

Honestly I wanted to give these guys a 4 star they were patient and accommodating, up to a point. After so much it seemed they wanted to just get rid of me....

Went in to get my tire repaired and had Excellent service today at Big Brand Tire! Will definitely go there again.

Concerned about how my rear brake pads were doing after receiving new front pads here just months prior, I paid a visit to this San Luis Obispo location and...

We woke up to a leaky tire with a screw stuck in it this morning. Called Big Brand when they opened and was able to book a 9:30 appointment. We arrived at...

Two girls and two dogs on our way home from SLO to Atascadero. I ran over something and was losing air fast. Of course it was 3:45 PM on Sunday and I was...

Highly recommend big brand tire; great people, super nice. Take the time to explain everything to you. One of the only shops I trust.

Kenneth was super helpful and professional. I went in for a brake check after I was concerned my car was making a weird noise. The brakes were in good...

Good service, timely, fair price and no grease fingerprints or footprints in car. THANKS

Really nice folks, fixed our punctured tired quickly, without an appointment for a great price. Will be back!

They are always amazing here, even if busy they provide excellent customer service and always honest!

Such a professional place. From beginning to end, the whole process moved fluidly even though they were short handed. Customers were given honest answers...

Nail in tire, got me in and out quickly as I had a doctor's appointment to make. Thank you guys

I am so impressed with the service I experienced from the employees at this particular branch. Jason especially, went out of his way to be helpful and keep...

Found the problem, puncture, and repaired within 1 hour without charge. Again and always impressed! R McGhie

We were about 300 miles out from home and left with a flat tire in the morning. We scheduled an appointment here at Big Brand Tire hoping for a patch job....

I had an oil change and the team was courteous and efficient. Thanks for the great work. I think cheaper than the dealer.

I got a flat tire on my way down to slow from northern California when I was coming to Calpoly to move my son out of his dorm. It was 445 on a Friday night....

I had a good first time experience at this location and after telling Kenny what happened at one of their sister stores at American tire depot in Paso about...

Fernando is the best. Every. Single. Time. He is so welcoming and always ready to help and get me what I need. My car wouldn't start today, and after...

Mr. Kenneth was very knowledgeable and straightforward in his explanation of exactly what my car needed.

I needed a kind of an emergency oil change, couldn't go to my normal mechanic, yet was able to get one at Big Brand the same day. Standard decent service,...

I brought my car in out of desperation on Saturday afternoon. My signal went on saying that I needed air in my tire. I was 15 minutes away from where my...

This is the only service center we use for all of our vehicles. They are trustworthy and straightforward in explaining what the problem is and how to fix...

I just got a car that was new to me that had a very limited time warranty and the Battery Low Voltage light was coming on in the morning and evening. I was...

Got appt right away and same day service Service rep was attentive and they completed work in a timely way

All the guys were great, but Kenny was the best! He was patient, knowledgeable, helpful. The store was really busy and really took the time to take care of...

Setup an appointment for my daughter to get tires and from the first person I spoke to leading up to the appointment to the last person I spoke with to...

**Booking appointment an appointment online does nothing to benefit you!** I recently visited this shop for an oil change and alignment and had a...

Convenient hours, open all week, great service as I check in. Ken and the other staff do a great job. I've decided this is where I'll be getting my oil...

The customer service they gave is outstanding very helpful team they listen to you very carefully

I love doing business here; they are attentive, nice and good people who are darn good at their job at really good prices. They will always have my business.

My daughter popped her tire on a Sunday and I had to call around to find somewhere to get new tires. The staff at Big Brand were so helpful and kind. I...

Single women beware of predatory practices. Almost spent $ 1700 on a new rack and pinion and discussed it with my mechanic Dad, who told me to add...

We needed a patch after getting a nail in our tire. Luckily Big Brand Tires was open on a Sunday and Kenneth was so kind and friendly and helped us get back...

Best customer service! Always through and take time to explain things! The credit card will let you pay without interest for first 6 mos

I recently had my tires rotated at Big Brand, a free service they provide to keep your tires in top condition. They also add air to tires if needed. A...

I scheduled an appointment the day before for four new tires and an oil change. I arrived exactly on time and was told my car would be ready by 2:30. At...

They were able to fit us in on short notice and changed our tire quickly! And open on Sundays

great place, very knowledgeable about my Audi Q7, what services I needed and had a thorough inspection. great value for money which is harder and harder to...

Simply put Chad is amazing I was there on a Friday apparently he doesn't work on Tuesdays or Thursdays at least at that shop. He'll get your car in and out...

Chad goes above and beyond every time I go there. He helped me shop for new rims and tires and got them installed. The level of professionalism is unmatched...

I am writing to report a very concerning issue related to my recent oil change service at your location. After work today, my car battery was completely...

Always great service. Good prices. We have been Big Brand customers for years and have never been disappointed.

Very polite at check in, facility is clean. Wait time was great a tad over an hour. One thing though they didn't rest my oil life.

Great customer service! Friendly workers and fast service. Still hard to believe the flat tire repair is free!! Had me in and out in no time! Thanks again!!!

For Tire rotation and check alignment as it needed alignment and I was there for oil change, due to Yelps referrals not returning or responding back. I...

Absolutely ridiculous experience. I made an appointment for 3:30 PM and sat there wasting over 2 hours of my life while the staff acted like it was...

Great service and excellent care. They're very busy so that's a good sign. Small waiting area and a decent washroom.

Everything went well, Service, Quality and Value. Customer service is great. Getting the text messages is very helpful

Absolutely the best! Great service and complimentary tire repair made my day. While visiting SLO I ended up with a punctured tire. My tow service brought me...

I've been a loyal customer of Big Brand Tire in San Luis Obispo since 2021 and have spent thousands of dollars there on tires, maintenance, and repairs for...

If you want some great service and to be appointed by friendly employees, this is the spot for you. One of the best auto repair services I have ever been to...

I came in yesterday for an oil & filter change and they told me to make an appointment, which I did for today at 10 am. It is 11 am at this posting and I am...

Update to original review: After I contacted Big Brand's customer service team, they responded promptly, involved the district manager and local...

I usually get good service here, but today was a different customer experience for me. The service I sought was to re-pack the wheel bearings on my travel...

Great shop, honest workers and fair prices. I've been a big brand customer for many years. Recently had a flat on tires that came with my truck, not from...

If I could give zero stars, I would. After years of coming to Big Brand Tire in San Luis Obispo for oil changes, this experience has completely broken my...